The cost of looking
Costs incurred by facilities managers after the post-construction handover of a facility are significant, as highlighted by a quantitative study into the ROI from BIM in facilities management that was presented by George Broadbent of Microdesk at the recent
AEC-NEXT conference in Anaheim on June 2018 (and discussed by Geoff Zeiss
[1]). A National Institute of Standards and Technology study by the US government estimated that the cost of locating accurate information for what has been installed in a new facility can cost US$0.23/sq. ft. annually.
